What are my shipping options?
We ship via USPS, UPS, and FedEx. Orders under 1 pound typically ship through USPS and all other orders through UPS. Occasionally, FedEx will be our fastest shipping option for your order and we will choose to use them.
How much is shipping?
Shipping is free on all orders during COVID-19
How long will it take me to receive my order?
No one likes to wait for their new outfits to arrive so we process and ship orders 6 days a week! Orders typically take between 1-3 business days to be processed and shipped. Check the product description for all made to order product shipping dates and preorder shipping dates. Unfortunately, this excludes federal holidays. During severe weather your order could be delayed.
Will I receive a tracking number after placing an order?
Absolutely! Once your order is fulfilled a shipping label will be created and your tracking number will be sent to the email provided during checkout. Make sure to check your spam/junk folders for your tracking number!
Is your packaging recyclable?
Therapie Clothes is committed to leaving a clean planet for future generations. In an effort to produce less waste, our poly mailers are made of recycled materials and can be recycled. Follow this link to learn more about recycling your poly mailers How To Properly Recycle Poly Mailers.
Who pays the shipping cost on returns?
It is our goal to ensure that Therapie customers are completely satisfied with their purchases but we understand that things happen. Return shipping is on us and you will receive the label emailed to the address provided at check out. Please let us know if you would like to use an alternate email address to receive your label.
Are exchanges or refunds available?
We stock items in limited quantities to limit the amount of other people wearing your same outfit. Unfortunately this means an exchange might not be possible. Products that have been previously worn and/or no longer have their tags attached are not qualified for exchanges or refunds.
How do you process returns?
If you need to return an item(s) please send us an email as soon as possible describing why the item needs to be returned and a return-shipping label will be emailed to you. You have 30 days from the time you received your order to ship returns back to us. Processing your return will take 1-2 business days after receiving it and we’ll send you a confirmation email.
How often do you receive new inventory?
New products are added every Wednesday online and in store. Check the Therapie Boutique mobile app for daily new arrivals.
Where do you get your products?
We order from various vendors depending on the styles we are looking for. Have something specific in mind that you can’t find? Email us a picture with description and we’ll try our best to find similar looking items.
I’m a designer and am looking to collaborate, whom do I contact?
Awesome, thanks for having interest in our little shop! We get excited about working with new designers. Please send an email to firstname.lastname@example.org and we’ll get back to you as soon as possible.
I’m a blogger/vlogger looking to collaborate, whom do I contact?
Yay we’re so excited that you’re reaching out! Therapie Boutique believes in a world in which brands and influencers have close bonds. Please see the Affiliate Program page for info.
Do you have an affiliate program?
We do! Please see the Affiliate Program page for further info.
What sizes do you offer?
Therapie Boutique offers sizes XS through 3X depending on the item.
Where are you located?
9410 W Sahara Ave Suite 120 Las Vegas, NV 89117 in the Village Square shopping complex. Look for us next to Tomo Noodle!