What are my shipping options?
Orders over $100 ship free within the United States. All other orders shipping in the US can choose between USPS Priority Mail or UPS Next Day Air.
How much is shipping?
Shipping is free for orders $100 or more shipping within the United States. Shipping charges will be calculated at checkout for all other orders.
How long will it take me to receive my order?
No one likes to wait for their new outfits to arrive so we process and ship orders 6 days a week, excluding Christmas day! Orders typically take between 1 and 4 business days to be processed and shipped out. Check the product description for all made to order product shipping dates and preorder shipping dates. Unfortunately, this excludes federal holidays. During severe weather your order could be delayed.
Will I receive a tracking number after placing an order?
Absolutely! Once your order is fulfilled a shipping label will be created and your tracking number will be sent to the email provided during checkout. Make sure to check your spam/junk folders for your tracking number!
Is your packaging recyclable?
Therapie Boutique is committed to leaving a clean planet for future generations. In an effort to produce less waste, our poly mailers can be recycled. Follow this link to learn more about recycling your poly mailers How To Properly Recycle Poly Mailers.
Who pays the shipping cost on returns?
It is our goal to ensure that Therapie customers are completely satisfied with their purchases but we understand that things happen. Return shipping is on us and you will receive the label emailed to the address provided at check out. Please let us know if you would like to use an alternate email address to receive your label.
Are exchanges or refunds available?
We stock items in limited quantities. Unfortunately this means an exchange might not always be possible. Reach out to us as soon as possible to check if a size exchange is possible. Products that have been previously worn and/or no longer have their tags attached are not qualified for exchanges or refunds. Custom products are not eligible for exchange or return.
How do you process returns?
If you need to return an item(s) please send us an email as soon as possible describing why the item needs to be returned and a return-shipping label will be emailed to you. You have 30 days from the time you received your order to ship returns back to us. Processing your return will take 1-2 business days after receiving it and we’ll send you a confirmation email.
How often do you receive new inventory?
Connect with us on social media @ShopTherapie or join our email newsletter to know when new arrivals get released.
Where do you get your products?
We order from various vendors depending on the styles we are looking for. Have something specific in mind that you can’t find? Email us a picture with description and we’ll try our best to find similar looking items.
I’m a designer or sell my own product and am looking to collaborate, whom do I contact?
Awesome, thanks for having interest in our little shop! We get excited about working with new designers. Please send an email to firstname.lastname@example.org and we’ll get back to you as soon as possible.
I’m a blogger/content creator looking to collaborate, whom do I contact?
Yay we’re so excited that you’re reaching out! Therapie Boutique believes in a world in which brands and influencers have close bonds. Send us an email with your media kit and any content ideas you're interested in.
Do you have an affiliate program?
We are currently on the RewardStyle Liketoknow.it platform for you to receive commission on any product linked.
What sizes do you offer?
Therapie Boutique offers sizes XS through 6X depending on the item.
Where are you located?
We recently relocated to Fort Worth, Texas. Be on the lookout for the announcement of our new location coming soon!